Starting an export
Export data sits in the bar at the top of the Overview, next to Search. It becomes available once your first snapshot has finished.- Pick the Snapshot. It starts on the snapshot selected in the bar. Latest exports the newest finished snapshot; earlier weeks are in the same list.
- Pick the Answers:
- One answer per question: the answer zued shows for each prompt and engine.
- All runs: every time zued asked, up to 10 times per prompt and engine. This is the data behind the percentages.
- Click Start export.
Getting the file
- Automatic download. The tab you started the export in downloads the zip on its own when it is ready, whichever view of that project you are on, and shows a toast with a Download action.
- Download button. Every ready export keeps a Download button in the Recent exports list for 7 days. Use it after closing the tab, on another device, for an export a teammate started, or when your browser blocked the automatic download.
- Email. The person who started the export gets an email when it is ready. The email links into zued, where you sign in to download. It holds no file and no download link, so forwarding it gives nobody the data.
What’s in the zip
Rows carry IDs, so you can join the files. A prompt keeps one ID in every snapshot, so you can line up exports from different weeks.
answers.csv and fact_check_answers.csv repeat the prompt text and page next to each answer, so they read without a lookup.
The counted column
answers.csv and prompts.csv carry a counted column. It is true when zued’s numbers for that snapshot count the answer or prompt. The files keep every answer the snapshot holds, and the ones zued does not count are marked false. Filter counted to true before you pivot.
zued’s default numbers also leave out prompts that name your own brand (see Brand exclusion). counted does not mark those.
Fact-check answers have their own files
Fact-check prompts measure whether engines state your facts correctly. Their answers sit infact_check_answers.csv and fact_check_claims.csv, so a pivot of answers.csv only counts the prompts behind your visibility numbers. Their citations, sources and searches are left out of the other files for the same reason, and the README counts what was left out.
Opening the files in Excel
Open the CSVs through Data, From Text/CSV. A double-click can make Excel read answers that start with=, +, - or @ as formulas. The README also flags any file with more rows, or any cell with more characters, than Excel can hold.
What the export does not contain
- zued’s computed metrics, such as Appearance Rate or Share of Voice. Those stay in the app. The export holds what the engines said.
- Your page content. The export covers what the engines answered.
pages.csvlists your pages by URL and title. - Answers past the retention window. A snapshot whose individual answers were pruned (see Snapshot history) can no longer be exported. Keep the zip if you need a snapshot’s answers later.